Hold down the Option key on the keyboard, and then click the Outlook icon in the dock.To create a new identity, follow these steps: If an identity is damaged, you must create a new identity to resolve this problem. Try to use a different identity to determine whether this is the problem.
If Outlook has multiple identities, one of the identities might be damaged. Each identity stores separate sets of e-mail, address books, tasks, calendars, account settings, and more. If you are using Outlook in more than one capacity, such as at home and at work, Outlook may be configured to have multiple identities. If the problem is not resolved, go to the next step. Start Outlook and see whether the problem is resolved. When the operation is completed, you will receive the message "Your database was rebuilt successfully." The Rebuilding Main Identify window will open and show the progress.In the Database Utility window, select the database that you want to maintain, and then click Rebuild.Open the Office folder, and then double-click Microsoft Database Utility.app. Note You can also browse to the Database Utility by opening the Application folder and then opening the Microsoft Office 2011 folder. Hold down the Option key on the keyboard, and then start Outlook 2011.Note This backup can be used by third-party database recovery software, which generally work better on non-rebuilt identities. You have created a backup of your identity (or identities) and are ready to continue. Control-click or right-click the Office 2011 identities folder, and then select Duplicate.In the Finder, click Go, and then click Home.To back up your identity, follow these steps: Step 3: Discover and back up the current identity When you add and delete messages, appointments, tasks, and notes, the database can develop wasted space. When you create an Outlook identity, hard disk space is allocated for the data that the identity receives as you work. On the File menu, click Get Info, and then click Get Information.Open the Office 2011 Identities folder.To determine the size of your identity, follow these steps:
#OUTLOOK 2011 IDENTITY LOCATION FREE#
For example, if the identity is 1 gigabyte (GB), there should be at least 3 GB of free space available on the hard disk (not including the space that is needed for virtual memory). Step 2: Determine the amount of space available on the hard diskīefore you perform any database maintenance, make sure that you have at least three times as much hard disk space available as the current size of your Outlook identity. When you are finished, click the red close button in the upper-left corner to close the window. Click Force Quit to quit the application. Select the application in the Force Quit Application window, and then select Force Quit. If you cannot quit an application or do not know how, hold down the Command and Option keys, and then press Esc on your keyboard. To quit an application, click the menu on the toolbar (top), and then select Quit. You must quit all applications before you continue with the following steps. The clippings in the Scrapbook disappear.A blank Office Reminders window appears.When you perform a search in Outlook, the search results don't match the criteria that you set.You can't find information that you added to Outlook, such as a calendar event or a contact.Outlook contact entries are not displayed correctly.Blank lines appear in the Outlook message list or in Outlook contacts.Outlook items don't open, or the item that opens is not the item that you selected.Outlook doesn't open, stops responding, or quits unexpectedly.If you have any of the following problems, the database might be damaged, and you might have to rebuild your identity database by using the Microsoft Database Utility: Your identity is located in the Microsoft User Folder data. The identity contains a set of email messages, contacts, tasks, calendars, accounts settings, and more.
#OUTLOOK 2011 IDENTITY LOCATION HOW TO#
This article describes how to rebuild the identity database to resolve problems in Microsoft Outlook for Mac 2011. Rebuild the Outlook for Mac 2011 database to resolve problemsĪpplies to: Microsoft Outlook for Mac 2011
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